Contact information
We’re here to help. If you have questions about our products, orders, shipping, returns, or anything else related to LuxyWatch.shop, please get in touch with us.
Customer Support
Email: info.luxywatch@gmail.com
For faster assistance, please include your order number when contacting us about an existing order.
What Can We Help With?
You can contact us regarding:
- Product questions
- Order status
- Shipping and tracking
- Returns and refunds
- Damaged or incorrect orders
- Product availability
- Order cancellations
- General questions about LuxyWatch.shop
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during holidays, promotions, or periods of high message volume.
Returns & Refunds
For information about returning an order or requesting a refund, please review our Refund & Return Policy before contacting us.
If you need assistance with a return or refund, email:
Please include your order number and a brief description of your request.
Contact Information
Store: LuxyWatch.shop
Customer Support Email: info.luxywatch@gmail.com
We appreciate your interest in LuxyWatch.shop and look forward to assisting you.