Privacy policy

Last Updated: October 1, 2026

At LuxyWatch.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase through our website.

By using LuxyWatch.shop, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, create an account, place an order, contact us, or otherwise interact with our website, we may collect information such as:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order details
  • Account information, if you create an account
  • Information you provide when contacting customer support

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language and general location information
  • Pages viewed
  • Referring website
  • Date and time of visits
  • Website interaction and usage information

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders.
  • Process payments and transactions.
  • Ship purchased products.
  • Send order confirmations and shipping updates.
  • Provide customer service and support.
  • Respond to questions, requests, or complaints.
  • Manage your account.
  • Improve our website, products, and services.
  • Detect and prevent fraud, abuse, and unauthorized activity.
  • Maintain website security.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional communications where permitted and where you have provided the appropriate consent.

3. Payment Information

Payments made through our store may be processed by third-party payment providers.

We generally do not directly store your complete payment card information on our own servers. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

4. Cookies and Similar Technologies

LuxyWatch.shop may use cookies and similar technologies to help the website function properly and to understand how visitors use our store.

Cookies may be used to:

  • Keep your shopping cart functioning.
  • Remember preferences.
  • Maintain your session.
  • Understand website traffic and performance.
  • Improve website functionality.
  • Support advertising and marketing activities where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate our store.

Shopify may collect and process information about visitors and customers as necessary to provide its services, including information related to orders, payments, website activity, and device information.

Shopify's privacy practices are described in its own Privacy Policy.

6. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

  • Shopify and our e-commerce service providers
  • Payment processors
  • Shipping and delivery companies
  • Website hosting and technology providers
  • Analytics and marketing providers
  • Customer service providers
  • Fraud prevention and security providers
  • Government authorities or legal professionals when required by law

We do not sell your personal information for money.

7. Marketing Communications

If permitted by applicable law and where you have provided the required consent, we may send you promotional emails about products, offers, or updates from LuxyWatch.shop.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at:

info.luxywatch@gmail.com

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our products and services.
  • Complete and maintain transaction records.
  • Provide customer support.
  • Meet accounting, tax, legal, and regulatory obligations.
  • Resolve disputes.
  • Prevent fraud and abuse.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request restriction of certain processing.
  • Object to certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Request a copy of certain personal information.

To exercise an applicable privacy right, contact us at:

info.luxywatch@gmail.com

We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is not intended for children under the applicable age of consent in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. International Data Transfers

Because we may use service providers located in different countries, your information may be processed or stored outside the country where you live.

Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

LuxyWatch.shop
Email: info.luxywatch@gmail.com

We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable law.